Privacy Policy
Last updated: October 23, 2025
Welcome to Group Tour (the “App”), owned and operated by Occudiz Tech Pvt Ltd (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app, website, and related services (collectively, the “Services”).
1. Information We Collect
Account & Profile
Name, email, phone number, profile photo, and optional social links when you register or contact us.
Trip & Usage Data
Trip names, destinations, dates, group members, chats, polls, files, and in-app actions to provide core features.
Device & Technical
Device model, OS version, IP address, app version, crash logs, and diagnostics to improve performance and security.
Payments
Processed by trusted gateways (Razorpay). We do not store full card details on our servers.
2. How We Use Your Information
- Provide, operate, and maintain the Services and your account.
- Enable group trip planning, messaging, polls, bookings, and itineraries.
- Process payments and refunds via third‑party gateways.
- Communicate service updates, security alerts, and support messages.
- Personalize experiences and improve features via analytics.
- Detect, prevent, and address fraud, abuse, or violations of our Terms & Conditions.
3. Legal Bases (Where Applicable)
We process data based on: (i) consent, (ii) performance of a contract (to deliver Services you request), (iii) legitimate interests (security, improvements), and (iv) legal compliance.
4. Sharing & Disclosure
- Travel agencies & service partners when you view, inquire, or book packages.
- Payment processors for transactions and refunds.
- Vendors for hosting, analytics, communication, and customer support.
- Law enforcement when required by applicable law or to protect rights and safety.
We do not sell your personal data.
5. Data Retention
We keep your information for as long as your account is active or as needed to provide the Services and comply with legal obligations. You may request deletion at any time (see Your Rights below).
6. Security
We use TLS encryption in transit, hardened cloud infrastructure, access controls, and industry‑standard security practices. No method of transmission or storage is 100% secure; we continuously improve safeguards.
7. Your Rights
- Access, correct, update, or delete your personal information.
- Withdraw consent or object to certain processing where applicable.
- Request a copy of your data (data portability) where required by law.
To exercise rights, email privacy@grouptour.app. We may need to verify your identity before fulfilling requests.
8. Cookies & Tracking
We use cookies and similar technologies for authentication, preferences, and analytics on our website. You can control cookies through your browser settings; disabling some cookies may affect functionality.
9. Children’s Privacy
The Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect data from children. If you believe a child has provided data, contact us to delete it.
10. International Transfers
Your information may be processed on servers outside your state or country. Where required, we use appropriate safeguards for cross‑border transfers.
11. Third‑Party Links
Our Services may link to third‑party sites and services that we do not control. Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated version with a new “Last updated” date and, where appropriate, notify you in‑app or by email.
13. Contact Us
Questions about privacy? Reach us at:
Occudiz Tech Pvt Ltd
Kochi, Kerala, India
📧 info@grouptour.app
🌐 https://grouptour.app
See also: Terms & Conditions • Refund Policy